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Services

What Service We Offer

Services

From a single repair to a complete modernisation, Priority Elevators offers a full range of vertical transportation services under one roof.

Changing maintenance provider?

We take over maintenance of existing lifts and escalators. We’ll assess the installation, document its condition and set up a programme suited to it.

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Elevator & Escalator Maintenance

Preventative maintenance designed to keep your equipment safe, reliable and operational.

Priority Elevators provides scheduled maintenance programmes tailored to the type, age, condition and usage of your elevator or escalator equipment. Our approach focuses on identifying potential problems before they become costly breakdowns, extending equipment life and maintaining reliable operation.

Why preventative maintenance matters

  • Safer equipment for passengers and technicians
  • Fewer breakdowns and less disruption to your building
  • Longer equipment life, protecting your investment
  • More predictable costs than emergency repairs
  • Better records to support inspection and compliance requirements

What a maintenance programme covers

Programmes are tailored to each installation but can include inspection, cleaning, lubrication, adjustment and testing of the equipment’s key systems, such as doors, drives, controllers, brakes, machines, guide systems and safety devices, with a clear report on anything that needs attention

It depends on the age, type, condition and how heavily the lift is used. A busy commercial lift needs more frequent attention than a lightly used residential one. We'll recommend a schedule based on your equipment.

Elevator Repairs & Fault Finding

Professional fault finding and repair solutions for elevator systems.

From mechanical and electrical faults to door systems, controllers, drives, brakes, machines and other critical components, our technical team can diagnose the problem and recommend the right repair solutio

Fast, Precise Lift Repair Services

  • Door systems: operators, landing and car doors
  • Controllers: control and logic faults
  • Drives: speed and motion control
  • Machines: hoisting machines and motors
  • Brakes: holding and stopping systems
  • Guide systems: rails, shoes and rollers
  • Electrical systems: wiring, relays, power supplies
  • Safety systems: devices and circuits

Goods lift repairs

Goods and freight lifts keep your operation moving. We repair goods lifts in warehouses, factories, retail and commercial premises and get them working safely again.

Breakdown & fault finding

Intermittent faults and repeat breakdowns are frustrating. We take a systematic approach to fault finding so the real cause is found and fixed, not just the symptom.

Repair, upgrade or replace?

Sometimes the most cost-effective answer is a repair. Sometimes it’s a targeted upgrade or modernisation. We give you straight, practical advice based on the actual condition of your equipment.

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Not sure which is right for your lift?

We’ll inspect the equipment and give you practical advice on modernise versus repair versus replace.

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Modernisation & Upgrades

Preventative maintenance designed to keep your equipment safe, reliable and operational.

Older elevator equipment doesn’t always need to be completely replaced. In many cases, strategic modernisation and upgrading can significantly improve safety, reliability, performance and passenger experience, at a fraction of the disruption and cost of a new installation.

Priority Elevator assesses your existing equipment and recommends practical lift modernisation solutions based on the condition and requirements of the installation.

Signs your lift may be ready for modernisation

  • Frequent breakdowns or repeat call-outs
  • Slow, rough or uneven travel, or poor levelling at floors
  • Noisy or unreliable doors
  • Spare parts that are hard to find
  • Dated controls, indicators or car interior
  • High energy use or rising maintenance costs

What can be upgraded

Drive & control

Doors & landings

Car & passenger experience

Controllers

Door operators

Car interiors

VVVF drives

Landing and car doors

Lighting

Machines

Landing indicators

COP/LOP panels

Motors

Safety systems

Energy-efficiency improvements

Control systems

What can be upgraded

  • Full modernisation

    Replacing the major systems of the lift to give it new life, with modern performance and safety.

  • Partial modernisation

    Upgrading selected systems, such as controller, drive and doors, where the rest of the installation is sound.

  • Equipment upgrades

    Replacing individual components to fix recurring problems or improve performance.

New Elevator Installations

Installing a new elevator is a significant investment — and getting it right from the start saves enormous time, money and stress down the line.
Priority Elevator manages the full installation process, from initial consultation and design planning through to commissioning and compliance sign-off. Every installation is tailored to the specific requirements of the building, its users and its intended purpose — because no two buildings are exactly alike.

The right elevator specification, installed correctly and compliantly, delivers years of reliable service without unexpected problems. Whether it’s a residential lift, a commercial passenger elevator or an industrial platform lift, the approach is always practical, professional and built around what the building genuinely needs — not an oversized specification that serves nobody.

 

Types of lifts

  • Passenger Elevators

    For offices, apartment blocks, hotels, retail and other commercial buildings.

  • Goods / freight lifts

    Heavy-duty lifts for warehouses, factories and commercial operations.

  • Hospital / service lifts

    For medical facilities and service requirements where reliability and smooth operation are critical.

  • Residential lifts

    For homes and residential developments, combining accessibility and convenience.

From planning through to installation and commissioning, Priority Elevators provides solutions for new elevator installations across residential, commercial, industrial and specialised applications.

Discuss Your New Installation Requirements

Talk to a specialist about the right elevator for your building and get expert guidance from the first conversation to final commissioning.

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Schedule a Compliance Assessment Now

Ensure your elevator or escalator meets all current legal requirements, get a thorough, honest assessment from a qualified vertical transportation specialist.

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Technical Consultation & Lift Assessments

Elevator and escalator compliance isn’t optional — and the consequences of failing to meet legal safety obligations are serious. From SANS (South African National Standards) requirements to specific building and equipment standards, keeping vertical transportation compliant is an ongoing responsibility. Priority Elevators provides thorough compliance and safety assessments that give building owners and facilities managers a clear, accurate picture of where their equipment stands — and exactly what needs to be done to meet required standards. There’s no guesswork, no vague reports and no unnecessary recommendations. Just honest, expert assessment delivered with clarity. Protecting building users and meeting legal obligations shouldn’t feel complicated — and with the right specialist in place, it simply doesn’t have to be.

What we offer

  • Lift condition assessments: a clear picture of the state of your equipment
  • Technical surveys: detailed review of the installation and its systems
  • Replacement assessments: whether replacement is justified
  • Equipment specifications: for new and upgrade projects
  • Project consultation: technical support from concept to completion
  • Technical reports: written findings you can use for budgeting and decision-making
  • Compliance-related assessments: help understanding your safety and compliance position

Protecting People and Meeting Legal Obligations

Making the right decision about an elevator requires more than simply replacing components. Priority Elevator provides technical consultation and equipment assessments to help building owners, property managers, developers and other stakeholders understand the condition and requirements of their vertical transportation systems.

Escalator Services

Escalators are among the most intensively used pieces of mechanical equipment in any building — and they demand specialist attention to keep operating safely and reliably. Priority Elevators delivers comprehensive escalator services covering routine maintenance, fault diagnosis, repairs, component replacement and compliance inspections. High footfall environments like shopping centres, transport hubs, office buildings and retail spaces can’t afford escalator downtime — the impact on user experience and operational flow is immediate and visible. Regular, professional escalator servicing not only prevents unexpected breakdowns but also extends equipment life and keeps users safe at all times. With the right maintenance partner in place, escalator systems remain a seamless, invisible part of the building experience — exactly as they should be.

Types of lifts

  • Maintenance: scheduled servicing to keep escalators safe and reliable
  • Repairs: diagnosis and repair of mechanical and electrical faults
  • Fault finding: tracing recurring or intermittent problems
  • Upgrades: improving performance, safety and reliability
  • Modernisation:renewing ageing equipment
  • Component replacement: steps, chains, comb plates, handrails and other components
  • Technical assessments:: a clear view of condition and remaining life

Why escalator reliability matters

Escalators move large numbers of people in shopping centres, transport hubs and commercial buildings. Keeping them running safely and with minimal downtime protects both passengers and your business.

Book an Escalator Maintenance Visit

Keep high-traffic escalators running safely and reliably year-round. get a thorough assessment of your escalator’s condition and compliance status.

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Download Our Catalog

Browse our catalog to explore Priority Elevator line of products offering and discover the best vertical transportation solutions for your business.

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